Account Director

About Us:

NOX Media is a dynamic and innovative social media marketing agency dedicated to helping talent and brands grow and monetize communities online. With a track record of success and a passion for creative storytelling, we empower our clients to connect with their target audience and achieve their marketing goals.

About the role:

The Account Director plays a pivotal role in our agency, overseeing client relationships, leading a team of account managers and specialists, and driving the development and execution of high-impact social media marketing strategies. With a focus on client satisfaction, strategic leadership, and continuous improvement, the Account Director ensures the successful delivery of campaigns, fosters team growth, and contributes to the agency's overall success in a dynamic digital and social media landscape.

This job is for you if...

• You have exceptional knowledge of marketing principles, analytics and concepts
• You have experience in client services and client management
• You are a strong writer and presenter
• You’re passionate about music, brands and culture
• You have impeccable attention to detail, project management, teamwork, communication, and organizational skills
• You have a deep desire to continually grow as a person
• You are proactive and often come to the table with unique ideas and approaches
• You’re detail oriented with commitment to follow through
• You’re nimble and flexible to succeed in a fast-paced environment
• You have a drive to exceed expectations of NOX Media, its clients, strategic partners, and of colleagues through hard work, creative thinking, and deep knowledge of industry subject matter

Roles & Responsibilities:

• Oversee high-level client relationships and serve as the main point of contact.
• Develop and implement effective social media marketing strategies to meet client objectives.
• Lead the strategic direction of the agency, guiding account managers and specialists.
• Iterate upon internal processes to handle additional clients as the organization continues to scale.
• Conduct in-depth market research to identify industry trends and opportunities.
• Analyze campaign performance data to make data-driven recommendations and optimizations.
• Lead the team in creating detailed reports and presentations to communicate campaign results to clients.
• Support in bespoke proposal development on a case-by-case basis.
• Stay up-to-date with industry developments and emerging social media trends.
• Ensure the team is briefing and monitoring the performance of paid media campaigns.
• Collaborate with the creative and content teams to ensure consistent brand messaging.
• Manage budgets and ensure campaigns are delivered on time and within scope.
• Ensure the team is building, planning and implementing the overall digital marketing strategy.
• Stay up to date with the latest technology and best practices.
• Ensure the team is proactively pitching new growth tactics to our clients on a weekly basis.
• Lead meetings both internally and externally.

Necessary Experience:

• 7+ years of experience in social media marketing or account management.
• Proven track record of successfully managing social media accounts and driving business growth.
• 4+ years in a managerial position responsible for overseeing digital marketers and/or account management teams
• 7+ years of experience managing marketing teams (social media managers, content creators, etc.)
• 7+ years of experience running digital marketing campaigns (ideally in the music industry)
• Strong knowledge of social media platforms (e.g., Facebook, Instagram, X, LinkedIn, TikTok).
• Exceptional communication and presentation skills.
• Proficiency in data analysis and reporting tools.
• Team leadership experience.
• General paid media knowledge (understanding of Google Analytics and Facebook Ads Manager)
• Collaborate effectively in a team environment.
• An independent worker with strong time management and organization skills.
• A problem solver with foresight and the ability to develop creative solutions.
• Deep knowledge of digital advertising and marketing issues and trends, including the corresponding media landscape.
• Ability to quickly and easily comprehend NOX’s business, issues and competitive environment, and translate them into agency plans and action.
• Very experienced with the Google Suite [Gmail, Cal, Google Drive].
• Demonstrated problem-solving capabilities in a client-facing role.
• Professional and respectful demeanor in dealing with internal and external business partners.
• Integrity and optimism, regardless of the situation.
• Use information, data, and resources to proactively identify and solve problems to get the job done.

Why Join Us:

At NOX, we foster a collaborative and creative work environment where your ideas are valued, and your career can flourish. As Account Director, you'll have the opportunity to work with diverse clients, tackle exciting challenges, and make a significant impact on our clients' success. We offer competitive compensation, professional development opportunities, and a supportive team culture. We provide comprehensive healthcare benefits alongside a competitive 401(k) matching program to support the financial wellness of our employees.

If you're passionate about social media marketing, dedicated to delivering outstanding results, and ready to take your career to the next level, we encourage you to apply and become a vital part of our dynamic team.